Privacy Policy

Effective date: April 8, 2026

This Privacy Policy explains how 973 Butchery collects, uses, and protects information when you use the 973 Butchery mobile application, website, and related services.

1. Information We Collect

We may collect the following categories of information:

• Account information such as email address and login details.
• Order information such as products purchased, order history, invoices, and payment status.
• Customer profile information such as name, phone number, company name, VAT number, CR number, and saved addresses.
• Delivery information such as house, road, block, area, city, and optional map coordinates when you choose to use location features.
• Technical information such as device type, app version, and basic diagnostic logs needed to operate and improve the service.

2. How We Use Information

• To create and manage customer accounts.
• To process orders, payments, delivery requests, and invoices.
• To provide customer support and respond to inquiries.
• To send operational notifications such as order updates, payment confirmations, and invoice links.
• To improve app performance, security, and user experience.

3. Payments

Payment transactions may be processed by third-party payment providers. We do not store full payment card details on our own systems unless explicitly stated by the payment provider's integration flow.

4. Location Data

If you choose to share your location, we use that information only to help populate delivery details or improve delivery accuracy. You can deny location access at any time through your device settings.

5. Sharing of Information

We may share information only as needed with service providers that support our operations, including:

• Cloud infrastructure and database providers.
• Payment processors.
• Messaging or notification providers used for order and invoice communication.
• Delivery and operational service providers where necessary to fulfill orders.

We do not sell your personal information.

6. Data Retention

We retain information for as long as needed to provide services, comply with legal, tax, accounting, and business obligations, resolve disputes, and enforce agreements.

7. Security

We use reasonable technical and organizational safeguards to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Choices

• You may update certain profile and address information inside the app.
• You may stop using the service at any time.
• You may request deletion or correction of your personal information where applicable by law.

9. Children's Privacy

The service is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.

11. Contact

If you have questions about this Privacy Policy, contact 973 Butchery through the Support page.